Influential Communications: Becoming the Trusted Advisor
Recorded On: 05/22/2017
Pre-recorded from INTA's 2017 Annual Meeting.
This “soft skills” training session is designed to improve our ability to communicate in a manner that builds trust and helps us to better connect with clients and colleagues. Areas of focus will include active listening, culture and bias, non-verbal skills, recognizing and adapting to communication styles, and emotional intelligence and authenticity.