Frequently Asked Questions

What is a Virtual Conference?

Overview

A virtual conference provides an online experience that includes education, networking and other elements traditionally offered at onsite conferences.

How will sessions be presented?

Overview

You will experience the sessions in three formats: live, simulated live, and on demand. The simulated-live (simu-live) format may be new to you; it provides the best of both worlds, an opportunity to watch a panel discussion while, at the same time, being able to engage with the panelists and other registrants through the online chat in real time. In a live session, you will be able to pose questions at certain points during the session; in simu-live sessions you will be able to interact with panelists for the duration of that session.

Will there be any networking opportunities at this virtual conference?

Overview

There are two networking breaks per day with multiple networking sessions offered during each break. Advance sign-up is required to join a networking session. However, if you missed the chance to pre-register, you still can join the Town Hall discussions each morning and/or stop by the ‘Meet the Sponsors’ room to mingle with some of the conference sponsors and other registrants.

Once you are in a session, you can communicate with other attendees and the speakers via the chat function.

Can I access information pre-conference?

Overview

The conference platform will be accessible as of Sunday, June 21, 2020. Test your system in advance of the program to ensure you are able to participate in the virtual sessions. Please test your virtual conference login and password at: https://learning.inta.org/inta-2020.

*Important Note: Please do not use Microsoft Internet Explorer as a web browser to view the conference. It will not function correctly.

Any tips to improve my virtual experience?

Overview

  • Make sure you have pop-up blockers disabled in your Internet browser settings.
  • Check to see if audio (sound) is projected through your computer speakers. Be sure that either your computer is equipped with speakers or the room where the conference is being broadcast is equipped with speakers so you can hear the presenters.
  • If you are not able to hear any audio through your computer speakers, first check to make sure your speakers are not muted or turned off. The next step is to refresh your screen by pressing the F5 key on your keyboard or clicking the “refresh” button in your web browser.
Need further technical assistance? Please send an email to: inta@commpartners.com.

How do I attend a session at a virtual conference?

Overview

On the day of the Conference, once you are logged in, navigate to the Agenda & Sessions tab located on the tool bar at the top of the conference window. You can access sessions by selecting the appropriate date and time on the agenda pages. Click on “View Session” to learn more about the session and the speakers. To enter the session, just click on the “Contents” tab to view. You will be able to view and enter sessions no earlier than 15 minutes prior to each session’s scheduled start time.

You may view the on-demand sessions at your convenience.

How do I ask a question during a session?

Overview

Once you are in a session, you can communicate with other attendees and ask questions to the panelists via the chat feature. To chat, click the “Chat” button shown below and enter your comment. Your chat will appear in the chat field, as will other participant correspondence. To submit questions to our panelists, click the “Submit New Question” button within the chat field and enter your question there.

If I miss a session, may I view it at another time?

Overview

Yes, all of the sessions offered at this conference will be available in the on-demand format one week after the event. An email will be sent to all registrants to alert them when the on-demand versions of the live and simu-live sessions are available. Of course, you can view the current on-demand content at any time.

How do I get to the Networking session that I signed up for?

Overview

To access the networking session you preregistered for, visit the Networking Lounge at the pre-selected time and choose your session.

May I post about this conference on social media?

Overview

We encourage you to share your experience at our first-ever virtual conference using the hashtag #INTANewYork—you can even post pictures!—but recording any part of any session is prohibited.

How do I meet with the sponsors?

Overview

In addition to meeting the sponsors during the Networking Breaks, you can learn more about the sponsors throughout the Conference. Please click on the “Sponsor” tab on the menu bar to visit their virtual booths! Each booth provides a wealth of details about their products and services, access to resources, and the ability to view promotional videos, all in one virtual environment!

You can also chat with a representative who can answer any questions you may have! You won’t want to miss this great opportunity to learn about the tools available to enhance your practice!

I have a question about INTA membership. Can I find out more information about INTA at this conference?

Overview

We invite you to visit the INTA Booth during the conference where you may interact with INTA’s Member Operations team to learn more about INTA membership and upcoming events including our all-virtual 2020 Annual Meeting & Leadership Meeting in November.

Where can I find information about the 2020 Virtual Annual Meeting & Leadership Meeting?

Overview

In addition to the INTA website at www.inta.org, we invite you to visit the INTA Booth during the conference where you may interact with INTA’s Member Operations team to learn more about upcoming events including our all-virtual 2020 Annual Meeting & Leadership Meeting in November.

Where can I find information about the speakers and the course materials?

Overview

For each session, you will have access to speaker biographies and course materials. The course materials are housed under the Handouts tab on the session navigation bar.

How do I get my CLE certificate for attending this event?

Overview

INTA is applying for Continuing Legal Education (CLE) credits and Continuing Professional Development (CPD) points for this program and approval is pending. Total CLE credits available will vary from state to state. In about 1-2 weeks after the conference, registrants will receive an email when CLE/CPD certificates will be available to download.

During each session, you will be asked to enter a code to confirm that you are online in order to support the CLE/CPD accreditation process. In addition, you will be asked to complete a two question survey in each session to further support the accreditation process.

For more information, please email
memberoperations@inta.org.

Technical Support

I can't hear the speaker. What do I do?

If you are not able to hear any audio through your computer speakers, first check to make sure your speakers are not muted or turned off.

The next step is to refresh your screen by pressing the F5 key on your keyboard or clicking the “refresh” button in your web browser.

If you continue to have technical issues send an email to inta@commpartners.com.

Why can't I see the live session or recording?

Please ensure your organization meets hardware, software and bandwidth. We recommend that you check your system before the conference begins to ensure you are able to see and hear presenters. Here’s how:

  • STEP 1: Perform a browser test Click Here
  • STEP 2: Please review the following Technical Requirements and be sure your system and networks are up to date.

Operating System Requirements
Windows 7 or later
Mac OS X 10.9 or later

Minimum System Requirements
2.0Ghz Processor or faster 2 GB RAM (Greater than 2 GB recommended)

Minimum Browser Requirements
Browser must support HTML-5. To detect your browser version, run https://whichbrowser.net/
Chrome 60 or greater
Firefox 52 or greater
IE Edge

IP Addresses and Ports to Allow for HTML5:
72.32.161.112 port 80, 443 (web and audio)
72.32.200.104 port 80, 443 (web and audio)
72.32.221.65 ports 80, 443 (web and audio)
72.32.221.66 ports 80, 443 (web and audio)
67.203.7.114 ports 80, 443 (web and audio)

Other Recommendations: 

  • Make sure you have pop-ups blockers disabled in your Internet browser settings.
  • Make sure that your internet browser is Active X enabled.
  • Instead of WiFi, try using a wired connection. It gives a consistent signal and consistent bandwidth.
  • Check to see if audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers or the room where the conference is being broadcast is equipped with speakers so you can hear the presenters.

Need further technical assistance? Please send an email to inta@commpartners.com.

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